Central Data Management with dailypoint™
dailypoint™ is the leading solution to benefit from the ever-growing amount of data, called Big Data, for individual Hotels and Hotel-Chains. dailypoint™ collects data from all relevant sources, like the PMS, POS, Website, Newsletter and Wi-Fi and creates a central and consolidated profile for each guest above all existing channels using patented data cleansing processes and artificial intelligence. This means, dailypoint™ transforms data into knowledge and into a real and usable asset!
The cloud based SAAS solution dailypoint™ offers a Central Data Management (CDM) platform to combine the areas of Customer Relationship Marketing (CRM), Customer Relationship Analytics (CRA) and Customer Relationship Operations (CRO) in one system and can be combined with all leading hotel software systems. dailypoint™ is GDPR compliant and contains of four different products, all on the same dailypoint™ cloud platform: kissCRM by dailypoint™, dailypoint™ 360° CDM/CRM, dailypoint™ BOOKING MANAGER, SMART WLAN by dailypoint™.
Solutions built for hotels of all types and sizes
What our customers say
„Nowadays, I do not think that I could imagen the operational process of sending an reservation conformation without dailypoint™.“
„dailypoint™ makes a huge difference to our complaint management. We do not only receive a direct and personal guest feedback via post-stay questionnaire and can react straight away. So far we have also made a big step concerning our internal processes. The clear review graphics and the direct comparison to previous months and years are absolutely excellent in order to optimize hotel-internal processes. That is how we achieve our most important goal: Satisfied and relaxed guests!“
„There is hardly any upward potential. Thank you for your support with the implementation of our marketing campaign. We optimally marketed the two holidays. Today: 322 half boards."
The data proof
Using the 2-way integration between dailypoint™ and Protel MPE, dailypoint™ automatically cleaned more than 800.000 guest profiles, resulting in an 8.6% reduction of guest profiles.
Using the 2-way integration between dailypoint™ and Oracle Opera, the group automatically matched and merged more than 4,000,000 guest profiles, which resulted in a 9% reduction of redundant profiles.
Some of our happy clients
Our awards, partners and memberships
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