Transforming Guest Engagement with our Hotel CRM Solutions
Spa & Event Upselling, ORM, and Seamless Hotel CRM Integrations
Together with Simona Lussi, Event & Marketing Manager at Villa Honegg, an exclusive and luxurious boutique hotel, we explain how to transform guest engagement and boost revenue with dailypoint’s Hotel CRM through seamless integrations for spa and event upselling, as well as optimized Online Reputation Management (ORM).
Read now!Transforming Guest Loyalty Through Seamless CRM Integration
CRM Integration, Digital Rewards, and Guest Loyalty Excellence
Together with Dominic Carr, CIO at Rotana Hotels, a leading hospitality brand with 76 properties, we successfully migrated over 650,000 loyalty program members to dailypoint’s Hotel CRM and Loyalty platform. This seamless transition included integrating a fully digital rewards program, preserving the complete points history, and centralizing guest data management.
Download now!Boost Direct Bookings with our CRM Solutions for Hotels
Direct Booker Club, Rate Parity, and Seamless Hotel CRM Integration
Together with Heiko Buchta, General Manager at Platzl Hotel, a traditional and privately owned hotel group in the heart of Munich, we demonstrate how to transform online sales and regain control over direct bookings with dailypoint’s Hotel CRM.
By implementing the Website Connect module and launching the Direct Booker Club, Platzl Hotels successfully increased their direct booking share from 10% to 32% within just six months, reducing OTA dependency and boosting profitability.
Download now!Boost Guest Communication with Digital Solutions in Your Hotels CRM
How dailypoints Hotel CRM Boosts Guest Engagement in Luxury Resorts
Together with Marius Willimann, Head of CRM & Customer Experience at Grand Resort Bad Ragaz, we demonstrate how dailypoint and straiv have redefined the digital guest journey. By integrating dailypoint as the CRM system and straiv as a digital companion, the resort delivers personalized services at every stage of the guest journey.
Guests can access tailored information and hotel services directly on their smartphones - no app downloads or logins needed. This seamless setup ensures efficiency for the hotel and convenience for guests, all while maintaining the highest service standards.
Download now!Switch your PMS without data loss.
How dailypoint Enables Advanced CRM Strategies
Together with Marc Fries, a hotel software expert from agilotel, we dive into how dailypoint helps hotels securely migrate guest data while unlocking the full potential of a powerful CRM. Profiles, live reservations, and guest histories are seamlessly transferred, enabling better personalization and guest engagement.
For easyHotel UK, dailypoint ensured a smooth transition from Hetras PMS to Oracle OPERA Cloud - saving time, reducing errors, and laying the foundation for advanced CRM strategies.
Download now!Push Sales with Tripadvisor.
How to improve customer acquisition with a top listing on TripAdvisor and how dailypoint™ can help.
Download our Success Story and read the details.
November 2022
Download now!Provide the best service ever with a Central Guest Profile.
Guest recognition and individualized service is key factor for loyal customers. This success story explains how you can connect data from various sources at the hotel to create one clean and central profile that holds all relevant data. And how as a leading system it integrates with PMS systems.
September 2019
Download now!Smart offers & confirmations with the dailypoint™ Booking Manager
Create smart offers and confirmations which transfer the quality of your hotel and services by using the Booking Manager. This Case Study shows how The Storchen, Zurich, Switzerland uses dailypoint™ to simplify processes and receive better results.
September 2019
Download now!Data Cleansing with Opera Multi Property.
Automated data cleansing of 4.000.000 guest profiles from 70+ hotels in an OPERA multi-property environment.
March 2019
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