Autonomous agents booking rooms, handling check-ins, managing upsells, running operations, all without human intervention. Sounds like the future, right?
This whitepaper brings together two powerful perspectives from Dr. Michael Toedt and Olga Heuser. One challenges the hype and exposes the hidden risks around data access, security, liability, and commercial bias. The other shows how Agentic AI can evolve hotel operations responsibly, solving real industry problems like staff shortages, rising service expectations, and process inefficiencies.
Inside, you’ll discover:
- What Agentic AI really means (and what it doesn’t)
- The data commitment hotels underestimate
- Security, privacy & legal risks no one likes to talk about
- Why 40% of Agentic AI projects may fail
- Practical use cases already working in hotels today
- How to implement AI responsibly without risking guest trust
- Why evolution, not revolution, is the smarter path
If you're a hotel executive, revenue leader, IT decision-maker, or tech-driven operator, this is essential reading before making your next AI investment.
Download the whitepaper and decide for yourself:
Is Agentic AI a breakthrough for hospitality or a risk you’re not ready to take?