Munich/Denver, Los Angeles, January 12 – dailypoint™, the Central Data Platform for CRM and Loyalty, has been named the #1 Hotel CRM & Email Marketing Solution in the 2026 HotelTechAwards, powered by Hotel Tech Report.
With over 2.5 million hotel professionals using HotelTechReport.com annually to evaluate hotel technology, the HotelTechAwards are regarded as the industry benchmark for identifying the best hotel software solutions globally. The awards are based on real user reviews and key data signals like integration quality, customer support, and market presence – not judges or popularity contests.
“Our users chose this year’s winners – and dailypoint came out on top in its category,” said Jordan Hollander, CEO of Hotel Tech Report. “Only verified hoteliers with hands-on experience can leave reviews. That makes these results uniquely trustworthy.”
Why dailypoint Won
dailypoint has made strategic moves to deliver what modern hotels truly need:
- A powerful CDP that consolidates guest data into clean, actionable profiles.
- A modern CRM and email platform built for personalization and loyalty.
- Robust integrations and automation that connect operations, marketing, and guest engagement.
- A focus on usability with recent upgrades to UI/UX.
- The launch of the dailypoint Academy, helping hoteliers maximize ROI from the platform.
“Being voted #1 by actual users is the best validation we could ask for,” said Dr. Michael Toedt, CEO & Founder of dailypoint. “We’re focused on solving real problems – making data usable, marketing effective, and hotel operations smarter. This award tells us we’re delivering on that promise.”
The HotelTechAwards are often called the "Grammys of Hotel Tech" – and for good reason. Winners are chosen from over 200 of the world’s top hospitality technology products, based purely on verified customer reviews from 120+ countries.
For hoteliers seeking a smarter, data-driven CRM and marketing solution, the message is clear: dailypoint is the trusted choice of your peers.
About HotelTechReport.com
HotelTechReport is the premier global research platform for hotel technology, serving over 1.5 million industry professionals annually. The platform connects hoteliers with the best technology solutions to improve guest satisfaction and operational efficiency. HotelTechReport is the leading global platform for hotel software reviews, rankings, and buyer education. With over 80,000 verified hotelier reviews and a proprietary scoring system that emphasizes customer outcomes, HotelTechReport is relied on by hoteliers in over 150 countries to make informed technology decisions. The platform is structured to answer common buying questions such as "What's the best PMS for my hotel?", and is the most reliable source for hospitality technology research.
Learn more at hoteltechreport.com.
About dailypoint™ – The Guest Data Platform for Hotels
dailypoint™ is the leading Customer Data Platform (CDP) built for CRM and Loyalty in hospitality. It helps hotels collect, merge, and use guest data from 200+ systems – including PMS, POS, booking engines, WiFi, CRM tools, marketing platforms, and more.
At its core is the Central Profile: a smart, always-updated guest profile that brings together all data – bookings, behavior, preferences – into one clean, GDPR/CCPA-compliant view. Hotels use this to power personalized marketing, loyalty programs, guest communication, and operations.
With 20+ years of expertise and over 1,500 hotel clients worldwide, dailypoint is trusted by major hotel brands and independents alike. It's the preferred CRM partner of The Leading Hotels of the World and a multi-award winner for innovation and data quality.