Munich, 28 November 2025: dailypoint™, the CRM, CDP & Loyalty solution for the hotel industry, has announced the start of the dailypoint Academy, a fully interactive e-learning tool with two central goals:

To give users more knowledge in the operational use of the software, for better results, faster processes and a stronger Guest Experience.
To give decision-makers a transparent overview of their teams’ learning progress, as a basis for higher revenues and a clear ROI.

Two perspectives, one result: better performance

For users: practical learning, real progress

Through interactive learning paths directly inside the dailypoint platform, users learn step by step, field by field and click by click. Completely flexible, at their own pace and suited to their daily work. To make development visible, the Academy introduces Bronze, Silver and Gold certificates that offer orientation, motivation and clear progression.

This practical approach improves data quality, increases system usage and helps teams communicate and work in a more personalized way.

For decision-makers: transparency and measurable effect

The Academy gives leaders a transparent overview of learning progress across all departments. They can see who is actively training, how teams are performing and where additional support is useful. This is not about control but about clarity that enables growth.

This visibility improves resource planning, closes skill gaps early and ensures that the investment in CRM is clearly reflected in revenue, personalization and efficiency.

Interactive by design: learning where the work happens

The dailypoint Academy is fully integrated into the live platform. Learning takes place exactly where the tasks are carried out, without additional tools, without external materials and without theoretical detours. Users work through real processes step by step, which simplifies onboarding and significantly reduces the need for traditional training.

The most important benefits for hotels

• Practical learning directly inside the dailypoint platform
• Bronze, Silver and Gold certifications for employee development
• Transparent learning progress for managers
• Better data quality and more efficient system usage
• Faster onboarding and continuous upskilling
• Direct improvements in personalization, Guest Experience and revenue performance

The dailypoint™ Academy gives hotels everything they need to truly work in a data-driven way: the right technology, and now also the skills and transparency to use it optimally.