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Revier Hospitality Selects dailypoint for Advanced Hotel CRM

Revolutionizing Guest Data Management with dailypoint

Munich, March 2023 – The innovative Swiss REVIER Hospitality Group, based in Lenzerheide, has chosen dailypoint as their partner for Guest Data Management. The five hotels of the Revier & PRIVÀ brands offer innovating and trend-setting hotel concepts with style and will use the Hospitality Technology Solutions of the Munich-based company in the future.

The cooperation started already two years ago, with the participation of dailypoint in the Data Migration to the hotel groups new PMS, which was carried out together with agilotel consulting GmbH. Now dailypoint takes over the complete Guest Data Management. This customization enables REVIER Hospitality Group to centralize their data management with one cleaned and consolidated profile per guest, as well as deep integrations with the PMS and other technology partners such as hotelkit, Quicktext and Aleno.

 

We are pleased to work with a professional and experienced partner that offers a wide range of CRM applications,” states Benjamin Niederberger, Head of Innovation & Services at REVIER Hospitality Group. The decisive factors for choosing dailypoint were the good experience and the possibility to combine all data from different systems in one application. dailypoint provides us with the possibility to constantly optimize our internal processes and the communication with the guest”, Niederberger continues.

The Swiss REVIER Hospitality Group is breaking new ground in the hotel industry. It operates lodging concepts that are geared to changing travel habits and tougher economic conditions. Streamlined processes and the digitalization of workflows play a major role in this. We are proud to help shape this development,” says Dr. Michael Toedt, CEO of dailypoint.

 

 

About Revier Hospitality Group AG

Innovative and forward-looking hotel concepts with style. The Swiss REVIER Hospitality Group, based in Lenzerheide, is breaking new ground in the hotel industry. It develops and operates new types of accommodation concepts that are geared to changing travel habits and tougher economic conditions.
Further information: www.revier.group

About PRIVÀ:
PRIVÀ Alpine Lodge is an exceptional Chalet Resort with village character. We combine the luxury of individuality with a resort infrastructure and customized service on. By focusing on the essentials, we offer the space and time for experiences and personal development amidst the refreshing alpine nature. It’s entirely up to you, nothing is compulsory.
Further information: www.privalodge.ch

About REVIER:
We inspire people through authenticity – the soul and character of our hotel is formed by our employees and our guests. All together we create a relaxed atmosphere: to come in, feel at home and make friends. Shared experiences are what we focus on. Always something going on – during day and night: The restaurant and bar are the heart of every Revier Hotel. Relaxing, enjoying, dancing and partying is the order of the day. Your “Revier” – where you instinctively feel at home. Where you find everything essential: Friends, sleeping, eating, drinking.
Further information: www.revierhotels.com

About dailypoint™ – The Guest Data Platform for Hotels

dailypoint™ is the Customer Data Platform built for CRM and Loyalty in hospitality. It helps hotels collect, merge, and use guest data from 200+ systems, including PMS, POS, booking engines, Wi-Fi, CRM tools, and marketing platforms.

At its core is the Central Profile: a smart, always-updated guest profile that brings together bookings, behavior, and preferences into one clean, GDPR/CCPA-compliant view. Hotels use this to power personalized marketing, loyalty programs, guest communication, and operations.

With over 1,500 hotel clients worldwide, dailypoint™ is trusted by leading hotel brands and independent hotels alike. It is the preferred CRM partner of The Leading Hotels of the World and a multi-award winner, including being named the #1 Hotel CRM and Email Marketing Solution 2026 at the HotelTechAwards.

Media Contact

dailypoint™
Antonios Schlemmer, Head of Communications
communications@dailypoint.net | +49 89 1893569-0