August 4, 2026 - dailypoint, the Central Data Platform for Customer Relationship Management (CRM) and Loyalty in hospitality, has expanded its customer portfolio with two new properties in the Americas.
Now Now NoHo, the first sleeper cabin hotel in New York City designed specifically for solo travelers, is implementing dailypoint’s Campaign Manager, Message Center, and Loyalty Program solutions, among others. The implementation will enable the hotel to consolidate guest information within a single Customer Data Platform (CDP) and use unified data across its marketing, communications, and loyalty activities.
With the Campaign Manager, the hotel, owned by Dovetail + Co., will be able to transform centralized guest data into targeted and automated communications while moving away from generic mass email campaigns.
The Message Center will provide the hotel team with a central location for managing guest communications, while the Loyalty Program will support consistent guest recognition and help build lasting relationships with frequent travelers.
Connecting these capabilities through a shared data foundation will allow Now Now NoHo to create a more relevant and consistent experience throughout the entire guest journey.
dailypoint Expands into the Caribbean
Located directly on Meads Bay Beach, Carimar Beach Club has selected dailypoint’s complete Customer Relationship Management and email marketing solutions. The resort, which features 24 beachfront villas, is dailypoint’s first customer in the British Overseas Territory of Anguilla.
Through dailypoint’s Customer Data Platform, Carimar Beach Club will bring guest information from different touchpoints together within a single Central Profile. Guest records will be continuously enriched, consolidated, and cleansed to prevent duplicate information.
This will provide the resort with reliable data for segmented and personalized communications aimed at specific target groups based on booking history, preferences, interests, and previous interactions.
As a result, Carimar Beach Club will be able to communicate more relevantly with its guests, strengthen direct relationships, and use its existing data more effectively to encourage repeat stays and generate additional revenue.
Real-Time Integration with Stayntouch
As part of the implementation, dailypoint is developing an interface for a real-time, two-way integration with Stayntouch, the Property Management System (PMS) used by both Now Now NoHo and Carimar Beach Club.
The interface will synchronize relevant reservation and profile information between the PMS and dailypoint, helping both properties maintain accurate and up-to-date guest records across their technology environments.
This continuous exchange of information will reduce manual data management, prevent data from remaining isolated within individual systems, and improve overall data quality. The resulting Central Profiles can then be used across marketing, loyalty, guest communications, and hotel operations.
“Now Now NoHo and Carimar Beach Club can use dailypoint’s powerful Customer Data Platform to transform guest data into more relevant communication, stronger loyalty, and measurable value,” explains Dr. Michael Toedt, CEO and Founder of dailypoint.
“The real-time, two-way integration with Stayntouch complements this central data foundation by ensuring that accurate and up-to-date PMS data is always available.”
Continued International Growth
Named the #1 Hotel CRM & Email Marketing Solution at the 2026 HotelTechAwards, dailypoint has welcomed Serena Hotels in Africa and Asia, Mirror Lake Inn in the United States, and Motel One in Europe to its customer portfolio over the past several months.
dailypoint has also integrated its solutions with Shiji, a global leader in hospitality technology, and Zapier.
Other key developments include support for the Model Context Protocol (MCP), enabling hotels to connect selected guest data and tools with AI assistants such as ChatGPT, Claude, and Gemini through a standardized open protocol.
About dailypoint™ – The Guest Data Platform for Hotels
dailypoint is the Customer Data Platform built specifically for CRM and Loyalty in hospitality. It helps hotels collect, merge, and use guest data from more than 200 systems, including Property Management Systems, Point of Sale systems, booking engines, Wi-Fi systems, CRM tools, and marketing platforms.
At its core is the Central Profile: a smart, continuously updated guest profile that combines bookings, behavior, and preferences within one clean, GDPR- and CCPA-compliant view. Hotels use this information to support personalized marketing, loyalty programs, guest communications, and hotel operations.
With more than 1,500 hotel clients worldwide, dailypoint™ is trusted by leading hotel brands and independent properties alike. It is the preferred CRM partner of The Leading Hotels of the World and a multi-award-winning solution, including being named the #1 Hotel CRM & Email Marketing Solution 2026 at the HotelTechAwards.
Media Contacts
dailypoint™
Antonios Schlemmer
Head of Communications
communications@dailypoint.net
+49 89 1893569-0
Belvera Partners
Consuelo Arias
Account Manager
carias@belverapartners.com
+34 647 86 55 25