dailypoint™ BOOKING MANAGER
dailypoint™ BOOKING MANAGER
The Booking Manager is part of the 360° by dailypoint™ solution. It is a system which assists you throughout the entire inquiry and booking process. With dailypoint™ your guest correspondence is much more attractive and provides your guests with relevant information. You can generate additional revenue via room upgrades and additional services. The system simplifies the procedures of your reservation staff and gives them the opportunity to concentrate 100 % on their job and the guests. The entire distribution is carried out via a specifically certified and white listed server. Your guest correspondence has the highest trust level and you are not listed as spam on the blacklists. The system is web-based; all you need for the usage is internet access. The Booking Manager is automatically updated – there are no additional expenses for upgrades or expensive hardware any more.
Take a look at this Use Case and find out how hotel Storchen in Zurich utilizes the Booking Manager for smart offers and confirmations.
Inform your guests about the latest news, special offers and any interesting hotel information!
Integrate personalized pictures into offers, confirmations or pre-stay emails!
With a single click, all important information regarding the booking is set in the calendar!
Make your individual guest communication more attractive and give it more significance.
Email newsletter system
With the Booking Manager you receive a professional E-mail- Management System for the distribution of your newsletter, to inform your guests about the latest news, special offers and any additional interesting information about your hotel. Your guest profiles from the PMS system are already automatically included herein. Whether spam or deliverability test, control group distribution or A/B tests, the Newsletter Distribution System of dailypoint™ offers everything that is in vogue in today’s modern email marketing.
Enable your guests to easily and quickly integrate the booking details in their Outlook, Yahoo or Google calendar. Upon receipt of the reservation confirmation, your guest will receive the calendar entry. Make it as easy as possible – with a single click, all important information regarding the booking are included in the calendar. Your guests will thank you for it – especially the frequent travelers!
No matter if booking confirmations, pre- and post-stay messages, cancellations, offers or inquiry management – the Booking Manager provides a consistent and attractive HTML design for your guest communication. You have the option to compile and send out the communication via your PMS or the Booking Manager directly – automatically, quick and easy. However, you can always individualize the predefined standard texts and create tailor-made communication according to your guest data.
At the reception, in the restaurant or in the gym – you try to address your guest by name as often as possible – a service that reflects the quality of your house. Why not start this gesture much earlier? Integrate personalized pictures into offers, confirmations or pre-stay emails. Show how special you treat your guests. With the Booking Manager you can personalize images in real time and integrate them into your guest communications: a beautiful, emotional highlight that makes your communication much more emotional.
Weather forecasts, questionnaire integration and calendar integration are plugins which make your individual guest communication more attractive and give it more significance. They make your guests or potential guest eager to find out more about your hotel and the details of their stay as these services offer your guests a real added value.
You want to create emotions and anticipation? Then you might integrate dynamic imagery. With this tool the reservation confirmation, for example for a Christmas booking, has a different header picture than the confirmation for the family holidays in the summer. With a great visual language you show your uniqueness and individuality.
You would like to handle payments a lot quicker and easier both for you and your clients? The Booking Manager allows you to integrate a special payment link into your reservation confirmation for a smooth payment handling of OTA or direct bookings. PCI and PSD2 compliant.
Apps to manage loyalty cards, tickets or vouchers make the life of a consumer much easier. Get rid of expensive and old-school printed vouchers and go digital. Virtual cards are highly beneficial especially for hotels because of cost saving as well as service aspects. With dailypoint™ you can create and update your loyalty card, greet you guests by entering a certain location, show the reservation details automatically when they enter the lobby or display voucher information when they pass by your outlets. All this without the need of an own hotel app, just by using what Apple and Android offer. The wallet app is pre-installed for Apple users. Android users can download the one they like.
Create your digital cards within minutes and use them in all dailypoint™ modules.
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