AI has been the buzzword of the past year, but many managers are still searching for real-world use cases on how AI, especially large language models (LLMs) like ChatGPT, can enhance productivity. While dailypoint integrates AI into various aspects of our software, in this article, we want to highlight how we use AI internally to streamline workflows, optimize operations, and empower our employees.
Internal Documentation: Instant, Accurate, and Multilingual
Managing internal documentation has always been a challenge for organizations of any size. Travel policies, environmental policies, safety and health policies - these are just a few of the critical documents companies maintain. The biggest challenges? Keeping them updated, ensuring accessibility, and making them available in multiple languages.
Traditionally, these documents would sit in an intranet that nobody visits or a SharePoint folder that is rarely updated. But at dailypoint, we have taken a different approach: we uploaded all internal documentation into a private, internal GPT that is inaccessible to the outside world. Now, employees can access the latest policies and guidelines in their local language, instantly and accurately, without the need for manual translations. This has particularly improved onboarding and compliance, making sure every team member is well-informed from day one.
Training & Onboarding: AI-Powered Learning
The dailypoint software is one of the most advanced CRM/CDM solutions on the market, offering unmatched capabilities—but with great power comes complexity. Our product manual spans over 1,500 pages, available only in English. Previously, we faced two major challenges:
Maintaining multiple language versions was costly and time-intensive.
Users don’t want to read technical documentation - they want quick answers to their questions.
Today, a GPT-powered assistant integrated into the dailypoint CRM helps users and employees navigate the software effortlessly. Instead of searching through dense manuals, they can simply ask the AI how to set up a feature, troubleshoot an issue, or get best-practice recommendations. This has significantly reduced the time needed for onboarding and training, enabling both customers and employees to work more efficiently from day one.
AI at dailypoint: A Role Model for Efficiency
At dailypoint, we don’t just develop AI-powered solutions for our customers; we live by what we preach. By integrating AI into our daily operations, we’ve:
- Enhanced efficiency across departments.
- Reduced language and communication barriers.
- Streamlined training, onboarding, and internal processes.
- Empowered employees with instant access to knowledge and support.
For managers wondering how to harness AI, the message is clear: AI is not just for external customer-facing applications - it can be a game-changer for internal operations, boosting efficiency, reducing costs, and improving employee satisfaction.
The future of work is here, and companies that embrace AI-driven internal productivity tools will lead the way. At dailypoint, we’re proud to be a role model in this transformation.
Is your organization ready to take the next step? The time to integrate AI into your daily operations is now.