The year 2025 starts with two significant milestones for us: For the fifth consecutive time, we have been recognized by Hotel Tech Report as one of the best global CRM & Email Marketing solutions. At the same time, we are celebrating our 20th anniversary – a double reason to rejoice and a testament to dailypoint's sustainable innovative strength!
Top Placement at the HotelTechAwards
The prestigious HotelTechAwards annually honors the world's leading technology providers for the hospitality industry. More than 2.5 million hotel professionals rely on Hotel Tech Report to make informed purchasing decisions. The ratings are based on genuine customer feedback and relevant data points such as integration, market strength, and customer service quality.
Dr. Michael Toedt, founder and CEO of dailypoint™, emphasizes the significance of this recognition: "#PeakOfHotelTech is not just a slogan for us, but our philosophy." Our solutions enable hotels to unleash their full potential by leveraging the power of centralized guest data. This award reflects the trust our customers place in us and validates the value we deliver daily.
Hotel Tech Report CEO Jordan Hollander highlights the transparent review process: "The voice of the customers determines which companies are the best worldwide. Genuine reviews from hoteliers ensure that only proven solutions are recognized."
20 Years of dailypoint: From Family Business to Global Player
Just a day before the award ceremony, we celebrated another impressive event: 20 years ago, on January 13, 2005, the company was founded – back then as a small family business. What started as a consultancy firm for direct marketing is today one of the leading technologies for the global hospitality industry.
The first decade was marked by hard work and relentless commitment. During the day, the focus was on sales and support, while evenings and weekends were dedicated to developing the dailypoint software. The major turning point came in 2015 with the strategic decision to position ourselves as a SaaS provider. This proved to be exactly the right move: The increasing complexity of regional CRM systems and the demand for scalable, international solutions made us an indispensable partner for independent hotels, regional chains, and luxury brands like The Leading Hotels of the World (LHW).
With the support of Accor as a strategic investor, dailypoint has experienced impressive growth over the past few years. Today, the company is present with offices in Munich, Dubai, and soon also in the USA.
A Milestone and a Promise for the Future
The 20th anniversary is not a reason for dailypoint to rest on its laurels. On the contrary: The future offers immense opportunities through the use of Artificial Intelligence, Big Data, and the ongoing digitalization of the hospitality industry.
"2025 is going to be an incredibly exciting year," says Dr. Michael Toedt – looking forward with optimism. The history of dailypoint impressively shows how a spirit of innovation, the courage to change, and an unyielding focus on customer proximity pave the way to success.
Here's to 20 years of success and to many more years at the #PeakOfHotelTech!