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JUFA Hotels Selects dailypoint™ as its Guest Data Management Partner

How dailypoint™ Enhances Guest Profiles and Drives Personalized Experiences for JUFA Hotels

Munich, October 2024JUFA Holding GmbH, Austria's largest hotel group based in Graz, has selected dailypoint™ as its partner for guest data management. With more than 60 hotels, JUFA offers an innovative and future-oriented hospitality concept with style, seeing itself not as a traditional hotel chain but as a unique "hotel idea" founded over 30 years ago. Owned by a nonprofit foundation, JUFA Hotels is not controlled by any corporate group or private owner.

The collaboration started last year when dailypoint’s Central Data Platform was implemented as a pilot project across five hotels over a 12-month period, supported by Anker and Alpen Consulting GmbH. Now, dailypoint will oversee guest data management for the entire group, enabling JUFA to leverage cleansed and consolidated guest profiles effectively. Integration with their Guest Management System (GMS) Felix, and other technology partners like Incert, further enhances this value.

Hannes Dietl, Head of Digitalization and Information Technology at JUFA Hotels, comments:
"With dailypoint, we have found a strong partner who supports us in managing our guest data efficiently and enhancing the guest experience with tailored stays. We look forward to a continued successful and collaborative partnership."

Michael Toedt, CEO & Founder of dailypoint, says:
"The success of the pilot phase demonstrated once again that dailypoint can empower clients of any size to thrive with our thoughtfully designed and forward-looking strategies. We are honored to take on full responsibility for managing guest data."

Maximilian Hofner, SVP Sales at dailypoint, adds:
"We are thrilled that JUFA chose our solutions. This partnership reinforces the trust in our technology and our ability to deliver customized solutions for the hospitality industry."

 

About JUFA Holding GmbH
With approximately 60 locations in Austria, Germany, Liechtenstein, and Switzerland, JUFA Hotels leads in family tourism with a clear mission: to bring people together regionally, sustainably, and with societal value. Since September 2024, JUFA Hotels has partnered exclusively with the BeeWild initiative to protect native bee habitats.
www.jufahotels.com

anker & alpen consulting GmbH
Anker and Alpen Consulting is a leading firm specializing in digital transformation for the hospitality industry. The team supports hotel chains and individual hotels in optimizing their systems landscape and advancing digitalization. Their expertise contributes to scalable system configurations, improved guest experiences, and sustainable growth.
www.anker-alpen.de

About dailypoint™
dailypoint™ is a leading data management and CRM platform for the hospitality industry, providing an advanced solution that unifies guest data from various sources into a single profile. This cloud-based SaaS solution comprises 16 modules and is supported by the dailypoint™ Marketplace with over 200 partners. Its purpose is to enhance the customer journey and improve operational efficiency across all hotel departments. With its headquarters in Munich and offices in the UAE and the USA, dailypoint™ strengthens its global presence through a network of distributors and partners. In autumn 2023, dailypoint™ was recognized by The Leading Hotels of the World as a preferred CRM partner, underscoring its key role in reimagining data management and customer loyalty in the hospitality sector.