Munich, May 2025 – Leading hotel data management and loyalty solution provider, dailypoint, has revolutionized front-desk intelligence with Profile Snapshot that enables hotels to recognize high profile guests in an instant. The integrated solution for automatic identification takes the check-in process to a new level for VIP guests that is discreet, intelligent, and personalized.
With Profile Snapshot, front desk managers can instantly recognize special guests and discreet VIPs such as diplomats, royals, celebrities, and business leaders so they may provide the individualized and secure service that is required when serving prominent figures. The new feature enables hotel staff to greet the guest by name and in a context-appropriate manner, to address preferences, or make special arrangements – before the guest says a word.
“Profile Snapshot provides front office teams the knowledge they need to welcome guests at the highest level – individually, respectfully, and flawlessly. We have leveraged AI to give hotels the information they need while maintaining the guest’s privacy during check-in,” says Dr. Michael Toedt, CEO and founder of dailypoint. “This unique solution is much needed with the extensive amount travel required of prominent figures worldwide.”