Munich, January 11, 2023 – Every year, 2.5 million hoteliers worldwide use to make informed purchasing decisions in the area of hotel software. As part of the annual “HotelTechAwards”, the best hotel software products in various categories are determined. This is done on the basis of verified customer feedback and other key figures such as market share, the strength of the partner network and the quality of customer support.

For the third time in a row, dailypoint was the only German company to be selected as one of the top 3 CRM vendors. In the category “Loyalty for Independents”, the company even reached 2nd place. Hotel chains such as Deutsche Hospitality and Rotana as well as individual hotels use the company’s loyalty software solutions.

The ranking was based on more than 16,000 reviews submitted by verified users in the fall of 2022. The HotelTechAwards are among the leading awards in the hotel industry, with finalists selected from more than 2,000 of the world’s best technology products. The HotelTechAwards are the industry’s only data-driven awards platform with finalists determined not by a handful of judges or popularity votes but by product reviews from a global community of verified hotel technology users across more than 120 countries.

“The ranking process is simple, transparent, and unbiased–judging is based on tested ranking factors developed specifically for the industry. Only verified hoteliers with hands-on experience using each product are allowed to participate in the voting process. This means that dailypoint users decided the outcome in the categories in question,” said Hotel Tech Report CEO, Jordan Hollander.

“The results are a confirmation of our innovative developments and confirm our ambition to become the world’s leading Central Data Management (CDM) platform in the hotel industry,” said Dr. Michael Toedt, CEO and founder of dailypoint. “Central Data Management and integrated data cleansing processes are the basis for creating a central guest profile and thus a sustainable digitization strategy.”

dailypoint is a German-based company in which Accor has held a minority stake since 2019. At its core, the dailypoint platform offers a central guest profile that can be used anywhere along the customer journey. “Many of our customers are among the most prestigious hotels in the world and place a high value on the highest quality. Our fully automated, AI-based data cleansing processes are by far among the best in the industry. They are the cornerstone of a consolidated, centralized guest profile, across all systems. This is the only way to realize a personalized and individualized guest experience in all areas of the hotel,” explains Dr. Michael Toedt.

“The satisfaction of our customers is reflected in our final ranking,” Toedt continues.


About Hotel Tech Report helps 267k hoteliers each month to understand the changing hotel technology and digital transformation landscape. We help hoteliers make smarter decisions about which technologies to adopt, keeping scalability and adaptability in mind. Hotel Tech Report helps hoteliers uncover the value propositions of emerging technologies and how they align with the needs of your property stakeholders and guests.

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