Clean data at your fingertips

 

A look at dailypoint’s™ patent-pending data cleansing processes

Technology now allows us to collect vast amounts of data about travelers across all phases of their travel journey. When used smartly, this data is a valuable commodity. Yet most companies are not making use of this commodity. What is holding us back from harvesting the valuable data resource?

First, data is often stored in many different closed systems, making it extremely difficult to consolidate into one central source. Those that do manage to consolidate the data often simply dump it into a database or data warehouse. This, however, presents even the most skilled analysts with the next problem: the data is stored in different formats and qualities, often contains duplications, contradictions, inaccuracies, etc. With such poor quality, the output is often unusable. dailypoint™ is changing that.

What we learned from an analysis of hundreds of hotels

%

reduction of guest profiles through consolidation

profiles of loyal guests

%

had 2 profiles

%

had 3 profiles

%

had 4 or more profiles

analysis period: October 2018 | two hotel groups with 110 hotels in total | business and resort hotels | PMS: Opera MPE and Protel MPE | activated cleansing in PMS | 4 million guest profiles | 4.5 million stays

Structure

dailypoint collects data from all relevant data sources: your PMS, channel managers, emailing systems, website, and more. It pulls in this data and structures it all so that it can be processed and used.

Clean

Our patent-pending and fully automated cleaning method reviews all key data points, merges duplicates, corrects mistakes from human errors and ultimately creates a single profile for each one of your guests.

Push

The clean data is then pushed back to your PMS and stored in dailypoint so that all data is up-to-date across sources. Hotels then have one single source of truth for all guest data.

The data proof

Using the 2-way integration between dailypoint™ and Protel MPE, dailypoint™ automatically cleaned more than 800.000 guest profiles, resulting in an 8.6% reduction of guest profiles.

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4 luxury hotels

700 rooms, Using dailypoint Data Lanundry and protel MPE

Using the 2-way integration between dailypoint™ and Oracle Opera, the group automatically matched and merged more than 4,000,000 guest profiles, which resulted in a 9% reduction of redundant profiles.

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70 hotels

20,000+ rooms, Using dailypoint Data Laundry and Opera Multi-property

Cleansed and consolidated profiles have 9.5 times more linked stays

Better analytics

Better marketing and services

~

Central consent and GDPR compliance

Two-way interfaces with…

…and many more

Ready to make use of your data?

See how it all works in a free demo.