Munich, January 12, 2022 – The US platform Hotel Tech Report has again surveyed thousands of hotel software users worldwide about their experiences. In the category CRM & Email Marketing, dailypoint™ was voted among the top 3 providers for the second year in a row. The ranking was based on more than 11,600 reviews by verified users. The HotelTechAwards rank among the leading awards in the hotel industry, with finalists selected from more than 1,000 of the world’s best technology products. The winners are determined by a global community of more than 500,000 hoteliers from 127 countries.
dailypoint™ achieved 3rd rank in the category “Best CRM & Email Marketing”.
“The results confirm our leading position and are pretty motivating for us,” says Dr. Michael Toedt, CEO and founder of dailypoint™. “This was also revealed by the recently published h2c study, in which we were named as one of the top 5 innovators in the field of AI (artificial intelligence). Centralized data management and integrated data cleansing processes are the key to a sustainable digitalization strategy, which also encompasses CRM and email marketing, of course.”
dailypoint™ is a German-based company with Accor holding a minority stake since 2019. At its core, the dailypoint™ platform offers a central guest profile that can be used anywhere along the customer journey. “Many of our customers are among the most prestigious hotels in the world and demand the highest quality. Our fully automated, AI-based data cleansing processes are among the best in the industry. They are the keystone for a consolidated, centralized guest profile, across all systems. This is how a personalized and individualized guest experience can be realized in all areas of the hotel,” explains Dr. Michael Toedt.
“The results confirm the path we have taken in recent years with the development of dailypoint™ into a modern data management platform (CDM = Central Data Management) including modular CRM solutions. The customer satisfaction is well reflected in our final ranking,” Toedt continues.
dailypoint™ is much more than a CRM/emailing tool. It is the leading data management platform and the basis of modern hotel IT beyond the PMS, with the central guest profile as its core element.
About dailypoint™ – software made by Toedt, Dr. Selk & Coll. GmbH
dailypoint™ is the leading Data Management and CRM platform for sophisticated individual hotels and hotel groups. dailypoint™ collects data from all relevant sources such as PMS, POS, website, newsletter or WiFi and automatically creates a central and consolidated guest profile. In 350 steps, the data is processed and enriched by means of artificial intelligence (AI) to create a guest profile never seen before. The cloud-based SAAS solution consists of 16 modules and is complemented by the dailypoint™ Marketplace with almost 200 solution partners. dailypoint™ not only offers measurable marketing, but also covers the entire customer journey and thus supports all departments within a hotel. The integrated Privacy Dashboard is also the central element for the technical implementation of the GDPR.
dailypoint™ is headquartered in Munich, Germany and is sold and supported worldwide directly or through its distribution partners D-EDGE and XNProtel. dailypoint™ is the leading Data Management and CRM platform for sophisticated individual hotels and hotel groups. dailypoint™ collects data from all relevant sources such as PMS, POS, website, newsletter or WiFi and automatically creates a central and consolidated guest profile. In 350 steps, the data is processed and enriched by means of artificial intelligence to create a guest profile never seen before.