Company
TS&C is a leader in the field of holistic data management (Big Data). With dailypoint™, a software solution particularly developed for hospitality industry, the company caters to individual hotels as well as hotel groups. TS&C has been established in 2005 and had its focus on marketing-oriented customer relationship management (CRM). Over the years, various new products and services have been added to the portfolio. dailypoint™ enables hoteliers access to holistic data management, which is usually restricted to Online Travel Agents (OTA) or shopping giants such as Amazon. The software covers all relevant areas of communication, client retention as well as guest feedback management; it supports operations and facilitates significant analyses, which provide a solid basis for decision-making. TS&C is partner of ÖHV (Austrian Hotel Association) and an official member of the HTNG (Hotel Technology Next Generation), hsmai (Hospitality Sales and Marketing Association International) and HOSPA (hospitality professionals association).
As technology plays an increasingly important role in the hospitality industry, all-in-one tech solutions covering the full spectrum of technological needs are the future. Therefore we partner with D-EDGE (part of ACCOR S.A.) to offer the market a solution that intelligently combines CRS and CRM. This resulted in the following new split of partner shares as of December 2019: Dr. Michael Toedt 58,64 %, Accor S.A. 21,82%, Dr. Robert Selk 11,73% und Rainer Aumiller 7,82%.
Management and Team
Dr. Michael Toedt
Founder and CEO
Dr. Robert Selk
Partner
Rainer Aumiller
CIO
Karin Toedt
Senior Vice President & Confidential Clerk
Dr. Michael Toedt
Dr. Michael Toedt is one of the most renowned experts in the field of Big Data and CRM. His professional life to date can be divided into two areas: First, his goal was to take over his parents’ hotel business. After two specialist training courses and experience in the star gastronomy sector, he studied business administration with a focus on the hotel industry. In 2000, he started his second career in the field of CRM at the Schörghuber Group of Companies, and in 2005 founded Toedt, Dr. Selk & Coll. GmbH. Since then TS&C, now known as dailypoint, has made a name for itself as a software company and think tank for data-driven management. Among others Michael Toedt wrote the official CRM guide of the Austrian Hotel Association and the book “Big Data”, which has become a standard work for the topic of Data Management. He received his doctoral degree in 2016 on the subject of CRM, respectively “The influence of communication on sales performance in the luxury hotel industry” from the University of Latvia.
Michael Toedt writes articles for international magazines and online platforms on a regular basis and lectures at the University of Applied Sciences in Munich about CRM and Hotel Technology as well as at Hotellerie Suisse in the NDS Management Program.
Dr. Robert Selk
Attorney-at-law Dr. jur. Robert Selk is associate partner in the law office of Dr. Schmid, Dr. Selk & Hoffmann in Munich. His doctorate was completed in the internet and data protection area. Master postgraduate studies followed in European and International Business Law (Master of Law, LLM). Dr. Selk is a member of the work group IT-Law of the German Lawyers Association, the German Association for Law and Computer Sciences (DGRI), the Association for Data Protection and Security (GDD) as well as the German Data Protection Association (DVD). His activities are mainly focused on computer, internet, data protection laws and commercial legal protection/ copyright laws. Dr. Selk is Data Protection Officer in various companies and also guest lecturer at the University of Augsburg for the e-commerce field as well as lecturer at the Academy for Corporate Management of the Chamber of Commerce in Bavaria.
Rainer Aumiller
Rainer Aumiller graduated in Physics and Electrical Engineering and is an expert in the field of technology and programming.
He is the author of several books about programming and programming languages and also translated numerous publications about networks, trainings and Unix. Programming applications such as data base systems (MasterBASE) and programming languages (Logo, 32FORTH) as well as creating software for patent attorneys also is his field of activity. He was a publisher of a computer magazine and used to run a training company. All this experience flows into his role as a Managing Director of a Service Provider and his position as CIO with dailypoint.
Karin Toedt
The trained lawyer has been working in hospitality since 1985 and passed through all relevant departments up to directorate. Her special fields are Marketing and Human Resources. Before TS&C Mrs. Toedt was responsible for manager trainings at Hubert Burda Media.
Career
We are a young and dynamic team and share high goals. We do not just enjoy our work: we fulfill our duties with a passion for what we do: Customer Relationship Management! Since TS&C was founded in 2005, we keep on growing and we’re constantly looking for qualified, motivated employees, in order to provide our customers with an extraordinary support. Working for TS&C offers plenty of benefits: great teamwork, a comfortable working atmosphere, challenging tasks and exciting self-development chances. Thanks to the company’s still assessable size, you can expect good career opportunities in case of great performance.
CRM Support Analyst (w/m/d) in Vollzeit
Software Developer (f/m/d) in full time
Systemadministrator / Administrative IT (w/m/d) in Vollzeit
Wir sind mit unserer Software dailypoint eines der führenden CRM-Unternehmen in der Hotellerie. Gegründet 2005 setzen wir auf Kontinuität, Verlässlichkeit und weltweites Wachstum. Seit 2019 ist Accor, eine der größten Hotelgesellschaften der Welt, Minderheits-Gesellschafter und strategischer Partner von dailypoint.
Für den Ausbau unserer CRM-Support-Abteilung suchen wir zum nächstmöglichen Zeitpunkt einen
CRM Support Analyst (m/w/d) in Vollzeit
Deine Aufgaben:
- Erste/r Ansprechpartner/in für Kunden
- Telefonische Unterstützung bei Fragen
- Remote und vor-Ort-Trainings für unsere Kunden durchführen
- Lösungen erarbeiten, testen und den Kunden beraten
- Setup von E-Mail-Kampagnen, Fragebögen und Bonussystemen
- Erstellung von Analysen und Auswertungen
- Erarbeitung, Pflege, Übersetzung und Aktualisierung von Dokumenten
- Beschwerdemanagement
Dein Profil:
- Ausbildung bzw. Erfahrungen in der Hotellerie
- Gute Deutsch- und Englischkenntnisse in Wort und Schrift
- Zuverlässigkeit
- Kommunikationsfähigkeit
- Technische Affinität
- Teamfähigkeit
- Eigenverantwortliche, strukturierte und proaktive Arbeitsweise
- Serviceorientierung
Wir bieten:
- Eine spannende und abwechslungsreiche Tätigkeit in einem dynamischen und innovativen Umfeld
- Interessante Aufgaben und die Möglichkeit, Verantwortung zu übernehmen
- Arbeitsplatz in Garmisch Partenkirchen oder Berlin
Ist Dein Interesse geweckt?
Wir freuen uns auf Deine Bewerbung! Schicke diese bitte mit Angabe Deiner Gehaltsvorstellung und dem frühestmöglichen Eintrittstermin per Email an Claus Kannewurf: Claus.Kannewurf@dailypoint.net
dailypoint is one of the leading big data companies for the hotel industry. With dailypoint ™, we now support both individual and hotel chains.
To expand our development team we are looking for
Software Developers (f/m/n)
Your tasks:
- Implementation and development of web-based CRM and big data application systems
- Development in C # / .NET, JavaScript, HTML 5, CSS 3, TSQL and ASP.NET MVC
Your profile:
- Completed training as IT specialist for application development, IT study advantage or corresponding experience
- Practical experience in software development with C # /. NET
- Experience in OOP and SOA
- Knowledge of MS SQL Server
- Knowledge of web technologies ASP.NET MVC, JavaScript, HTML5 and CSS 3Ideally, knowledge in the subsections WCF, WIF, TSQL and TFS
- Good English Knowledge
- Good knowledge of German is an advantage (not compulsory)
- A friendly open-minded nature
- Hands on mentality
We offer:
- Salary according to suitability and experience
- A young and likeable team in a growing environment
- An exciting and varied activity in a dynamic and innovative environment
- Interesting tasks and the opportunity to take responsibility
- Perspective for personal development
- The use of attractive employee discounts and other benefits
- A workplace in the heart of Munich, 2 sub-way stations away from Munich main station!
Are you interested?
We are looking forward to your application!
Please send this by stating your salary expectations and the earliest possible starting date by email
to Claus Kannewurf: claus.kannewurf@dailypoint.net
TS&C ist eines der führenden Big Data Unternehmen für die Hotellerie. Mit dailypoint™, unserer Software Lösung, speziell entwickelt für die Bedürfnisse der Hotellerie, unterstützen wir heute sowohl Individual- als auch Hotelketten.
Für unser Team in München suchen wir ab sofort in Vollzeit einen:
Systemadminstrator / Adminsitrative IT (m/w/d)
Deine Aufgaben:
-
2nd Level Support für unsere Anwendungen
-
Ansprechpartner für den Kunden/Partner bei Software Fragen und Problemen
- Netzwerk-Administration, Bestandspflege, Support für Inhouse-Software und Hardware
- Incident-Management – Verantwortlich für die rasche und nachhaltige Beseitigung von Fehlern und
Störungen - Pflege unserer Kunden- & internen Anwendersoftware sowie von Schnittstellen
- Übernahme von Bereitschaftsdiensten auch außerhalb der Bürozeiten
Dein Profil:
-
Microsoft Office (alle Produkte), VBA, Active Directory, Server Administration, Networking, VPN
- Organisationstalent
- Fremdsprachen: mindestens Englisch fließend
- Teamfähigkeit
- Eigenverantwortliche, strukturierte und proaktive Arbeitsweise
Wir bieten:
-
Eine spannende und abwechslungsreiche Tätigkeit in einem dynamischen und innovativen Umfeld
- Interessante Aufgaben und die Möglichkeit, Verantwortung zu übernehmen
- Perspektive zur persönlichen Weiterentwicklung
- Ein junges, motiviertes Team, flache Hierarchien und viel Spaß bei der Arbeit
- Die Nutzung attraktiver Mitarbeiterrabatte und weiterer Benefits
- Einen Arbeitsplatz im Herzen von München
Ist Dein Interesse geweckt?
Wir freuen uns auf Deine Bewerbung! Schicke diese bitte mit Angabe Deiner Gehaltsvorstellung und dem frühestmöglichen Eintrittstermin per Email an Claus Kannewurf: Claus.Kannewurf@dailypoint.net
Partners
You want to become a partner?
Please contact us